Hiring commences from the time the limousine arrives at the pick up point and
ends when it returns to the last drop off. The Company aims to pick up at the
designated booking time. If however the vehicle arrives late due to
circumstances beyond its control, then the hire commences from the arrival time.
Please note all pick up times are approximate. The Company accepts no
responsibility, neither can it be held liable in any way whatsoever, for any
delays howsoever caused.
Bookings are confirmed on receipt of a non-refundable deposit of £100.
Details of your credit card will be taken at the time of booking. All known
charges are payable in full before hiring commences. The Company is not
responsible for any parking charges, penalties, entrance fees, bridge tolls,
congestion charges etc which are not included in the price unless otherwise
In the event that the hirer fails to pay the charges in full upon the
driver’s request, the driver reserves the right to refuse carriage to the hirer
and its passengers. The Company further reserves the right to debit the cost of
the hire from the hirer’s credit card.
Additional charges will be levied at the prevailing rate for any extra costs
incurred such as additional time, drink or damage howsoever caused or delay
resulting from hiring the vehicle. These must be settled at the end of hiring
but in any event the Company reserves the right to deduct such additional
charges from the hirer's credit card in the event of non-payment.
Any alterations made to the original paperwork by the customer, i.e. times
and addresses, will incur an administration charge of £10 per alteration and
must be agreed by the Company in writing. This may lead to further charges being
The Company reserves the right to postpone or cancel the hire of the vehicle
due to severe weather, adverse road conditions and severe traffic congestion.
The Company may estimate the length of a journey but it does not guarantee
the journey time and will not be liable for any admission charges, late arrival
fees, cancellation fees or any such other charges, losses or liabilities caused
by delay or late arrival.
The vehicles belonging to the Company are only insured for its drivers. No
other person may drive the limousine under any circumstances.
The limousine driver will use his judgement to drive at reasonable speeds in
relation to the prevailing road types and conditions. Under no circumstances
will the driver break any provisions of the Road Traffic or other applicable
legislation at the request of the hirer.
The Company reserves the right to substitute vehicles of equal capacity in
the event of mechanical or other failure if due to circumstances beyond its
control, this is deemed necessary.
The Company will not be held liable for any financial or other loss in the
event of mechanical failure. Although the Company strives to ensure its vehicles
are regularly serviced, it cannot be held responsible should the vehicle develop
a fault whilst carrying passengers.
The Company will undertake to transport a reasonable amount of luggage. If
however in the judgement of the driver, the volume or weight is excessive, the
Company reserves the right to refuse carriage of the said luggage. In addition
the Company cannot assume any responsibility or liability for any loss or damage
to hirer's property or luggage, howsoever such loss of damage is caused.
If a booking is cancelled, deposits taken at the time of booking are
non-refundable. If a booking is cancelled within 28 days prior to the date of
hire, the Company reserves the right to charge up to 75% of the total cost of
hire. If the booking is cancelled within 48 hours prior to the date of hire, the
Company reserves the right to charge the full booking fee. The Company reserves
the right to deduct all such fees from the hirer's credit card.
The hirer will be held responsible for any and all damage to the limousines
and their contents, either owned by the Company or other vehicles used by the
Company, howsoever caused, by the hirer or their guests, or by 3rd parties, due
to incitement by limousine passengers, to the value of £100, or the cost of the
clean up/repair whichever is greater. This includes, but is not restricted to
sickness and spillage stains, cigarette burns, fabric tears or excessive mess.
The hirer will be held responsible for the supervision of minors.
Smoking is forbidden in the limousine and the hirer and the passengers are
requested to respect the signs in the vehicle pointing out this term. The
Company reserves the right to terminate the hire immediately and eject its
passengers if this term is breached, without refund.
The Company will not be held liable for the use or transportation of any
illegal substances or articles within the limousines and any passenger doing so
will have the contract terminated immediately and be ejected from the vehicle.
The hirer will be held responsible for the conduct of any and all passengers
in the limousine at all times. Passengers must remain seated. Seat belts are
provided and passengers are reminded that it is law to wear them. Any damage to
the vehicle will be deducted from the hirer’s credit or debit card and an
The Company reserves the right to terminate any and all services to unruly
and/or abusive passengers whether this behaviour is towards the driver or the
public. The Company and its drivers reserve the right to refuse passage and/or
the right to terminate the booking with immediate effect and eject the
passengers if any person is deemed unfit to travel or any person that appears or
is posing a danger or threat. If the hire is terminated as a result of behaviour
or excessive drinking, the hirer will be responsible for the full hire charges.
It is the hirer(s) responsibility to pay for any and all additional time
incurred due to inclement, weather or severe traffic congestion.
The Company shall not be liable to the hirer or be deemed to be in breach of
the contract by reason of any delay in performing or any failure to perform any
of its obligations in relation to the hire of the vehicle if the delay or
failure is due to any cause beyond its reasonable control.
Broken glasses will be charged at £5 each.
If the hirer has requested a “pick and drop” service,
we will collect and return to ONE address only.
Any extra addresses will incur extra charges of £80 per hour, depending on locality.
If not pre-booked with the office in advance then this will be entirely at the driver’s discretion.
Passengers may only consume drink supplied by the Company. We reserve the
right to charge a ‘corkage’ fee for consumption of any alcoholic drinks supplied
by the hirer and/or the passengers.
The hirer shall indemnify and keep the Company indemnified against any and
all proceedings, claims, damages, losses, expenses or liabilities which it may
incur or sustain in the course of providing the vehicle to the hirer and its
The Company accepts no responsibility or liability whatsoever for any
indirect, special or consequential loss or other damages howsoever caused or any
liability arising from the provision of the vehicle or any delay hereunder
except in the case of personal injury or death caused solely by the Company’s
In any event, the Company's liability hereunder shall be limited to the
amount of the hire charge payable to the Company.
If the whole or party of any of these terms and conditions shall be held
void or unenforceable by any court or competent authority such condition or the
relevant part thereof (as the case may be) shall be deleted and the remaining
conditions or part of such condition shall continue in full force and effect.
These terms and conditions shall be governed by and construed in accordance
with English Law and any proceedings arising hereunder shall be submitted to the
exclusive jurisdiction of the English Courts.